How do I get my earning payouts??
When you sell an item, earnings will be deposited into your account balance. Once your balance has reached $150, your payment will be automatically credited to your PayPal account on the 14th -20th of the next month (if you hit $150 on January, you will be paid on February) , there is no need to request for a payout.
What are mockups?
Mockups are pre-created images that make it easy to seamlessly insert your own content into. Add your label designs to a bottle label, add your design to a snack bag or add your name to a bottle of champagne. Packreate features a large number of clean as well as photo-realistic mockups. You’ll find something that suits your needs, guaranteed!
How do I use mockups? How do I add my own content?
You can add your own content in a few simple steps: Open the file in Adobe Photoshop (or another capable design software). Look for the layer labeled “Replace me” or “Add content here” and double click on it. A second image (PSB) will appear that you want to drag and drop your content in. Save and close the PSB file.
Bought the item but I could not find the download file
After purchasing the item, you’ll see a the link(s) to the file(s) after the payment page. Here, you can download all the files associated with your order. You will also find the link(s) in the email that you have used in the registration page. Downloads are available once your payment is confirmed.
I could not find the mockups I wanted
Awesome mockups are the best. But customer happiness is the super best. In other words, we want to be sure you’re over the moon about your Packreate experience. Please use the contact form below to do a special request and we will try our best to help!
Can’t find an answer you were looking for? Contact Support and we will be most happy to answer them!
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